Cogent Team,
Kevin, our analyst, came in and was very helpful in identifying the areas we were struggling. He pinpointed dollar amounts based on our feedback and let us know that we could fix them and achieve profitability. He left on Wednesday and we had our project director come the following Monday.
Karl, our Project Director, worked to implement tools and systems to help us achieve our goals. Through Cogent’s team and tools, we were able to understand our numbers better and how to influence them. We now have a system in place to track job profitability, an ERP that is being utilized, and a system in place to eliminate waste in our operations. We are excited about our future and realizing our profit goals over the next year.
Cogent has brought us piece of mind and we look forward to our continuing relationship. Thanks for all you have done.
Sincerely,
Miriam Pentifallo
Chimney Cleaning, Sweeping & Repair Services. Since 1991, their mission is to treat every customer like family and do the highest quality chimney work possible.
Fireplace, Chimney Cleaning, Sweeping & Repair Services Damascus MD (mcpchimneyservices.com)
