I am writing to share my experience working with Lisa and her team at Cogent Analytics, who made a significant impact on our business during a time when we were facing considerable challenges. After experiencing rapid growth in recent years, we found ourselves struggling to adapt, particularly in terms of financial growth, operational efficiency, and employee engagement. We knew the changes we needed to make but found ourselves overwhelmed by the day-to-day demands of running the business, which made it difficult to focus on long-term strategic improvements.
When Cogent Analytics reached out to us, they helped us take a step back and refocus on the internal workings of our company. Lisa’s ability to identify the underlying behaviors that were hindering our growth, and guide us through the process of shifting those behaviors, was invaluable. With her expertise, we learned how to delegate effectively, refine our leadership approach, and concentrate on optimizing our operations rather than being consumed by the day-to-day tasks.
One of the most impactful aspects of our work with Lisa and her team was their emphasis on identifying the strengths and weaknesses of both our leadership team and our staff. By redistributing key responsibilities and improving our overall leadership skills, we’ve created an environment that fosters accountability, collaboration, and growth. As a result, we are not only excited about the future of the business but also about the positive changes we anticipate within our team.
The tools and strategies provided by Cogent Analytics have been transformative. They’ve equipped us with a clear roadmap to address leadership challenges and improve operational efficiency. More importantly, these tools have helped our entire staff become more goal-oriented, effective, and motivated. We’ve reignited our passion for running our business and are now positioned for sustained growth.
Looking ahead, we are eager to continue this journey with Cogent Analytics, particularly as we transition into the Lifecycle Program. This program will allow us to measure our progress, stay on track, and receive ongoing support as we implement the changes Lisa has helped us put into place.
I strongly believe that all small businesses, regardless of their current challenges, could benefit from partnering with Cogent Analytics. The fresh perspective they bring and the insights they offer have been eye-opening and invaluable. I highly recommend their services to any business looking to improve its operations, enhance team performance,
Autumn Eickenroth
AAM Plumbing & Heating | HVAC Services | Traverse City, MI
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