Marlene, Kevin and I are the owners of Carolina Services of the Triad, Inc., a commercial contract cleaning company located in Kernersville, NC. We have been in business since 1995. Through the years we have continued to grow our business. Recently the growth has increased substantially and we started to notice some growing pains. We decided to hire Cogent Analytics to help us with our growing pains by implementing systems and procedures so that our company can continue to grow and thrive. Cogent paired us with Marc Yovanovich. Working with him over the last two weeks has been a great benefit to our company. He has helped us have a proactive view of our cash flow and a set schedule for when checks will be written. Marc has also helped us to understand the difference between cash management and cash flow. I can see this system being used for many years to come.
Marc has also taken the time to critique our sales pitch and pricing procedures. We now realize that our pricing sheets were missing some very important business elements. Adding these items into the cost of each job only increased their price a small amount and allows us to reduce our overhead rate.
We are very excited about the changes and suggestions that we foresee happening with our company with Marc’s continued help. CST highly recommends the consulting expertise of Cogent Analytics and are extremely excited about our continued relationship with them as we expand over the state and into the-southern region
