ICC Chemicals Letter

It has been a pleasure to work with you on the project of revamping and reorganizing our sales operation. You brought many new ideas to ICC. You were amenable to modifying your proven methods and procedures to make them workable within our organization. Then you produced the forms and schedules to keep us on track improve our sales functions.
Your personality allows you to take criticism and then explain your position. This process allowed us to proceed with limited heated discussions, the end results was a better program.
I have been pleased with the results so far and look forward to continuous improvements in the near future. Also to your quarterly visits and weekly monitoring.
I am also pleased with Cogent Analytics in their method of convincing ICC to use their services. It was a very good business approach. CA invested the time and money to understand our problems, and then recommended a process including a realistic time line and funding system.