We contracted with Cogent Analytics in an effort to help us determine how to grow our business. We have been stagnant in sales for several years , and after meeting with Matt & Andrew to discuss what Cogent could bring to the table, we decided to move forward and enlist their help.
Kevin came in and evaluated our situation over a couple of days, and quickly brought us to the realization that we weren’t tracking any of our processes or profit margins adequately. We were having issues, but had no way to really determine what we were doing wrong or why. At this point, we decided to move forward with Larry.
Larry spent several weeks with us breaking down our processes and helping us put them back together again, filling in the gaps. We determined that we were missing a lot of opportunities for sales due to a lack of follow-up and a drawn out estimating time frame . Larry led us through making the necessary changes to capture potential clients we previously let go, as well as streamlining our estimating process allowing us to shorten the time frame and track our profit margins.
We are now able to see where we are making the profit margins we need to get, and areas we may be losing out. In addition, we are now tracking many aspects of the business that feed into a general Operating Report that allows us to see the health of the company in one snapshot. Cogent has helped us create a much stronger company and given us the ability to make informed decisions in the future. We’re looking forward to our increased success and highly recommend Cogent Analytics as a business advisor/partner.
Sincerely,
Kent Burnett
Vice President, Mountain Creek Kitchen & Bath
