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The Cogent Discovery, for privately held American businesses

See what your business problems are actually costing you.

You can probably name your business problems. Can you put an actual price on them? The Cogent Discovery is a structured diagnostic that examines your business from six angles and puts a dollar figure on every issue it finds. More than 4,000 owners have been through it since 2014. It starts with a 15-minute call.

Four things that make the Discovery different

  • ✓It is an experience, not a report. You can get information anywhere. The Discovery is a set of structured exercises that let you see your own business the way an outsider sees it.
  • ✓Every finding carries a dollar figure. We do not hand you a list of problems, we price them, validated against four or more years of your own financials.
  • ✓Senior analysts, on site. Not a questionnaire and not a call center. People who have run operations walk your floor and sit in your meetings.
  • ✓Two to five days, scoped in advance. Every phase is booked ahead and timed based on your operations, so the business keeps running while the work happens.
4,000+businesses helped since 2014
2 to 5 daysa full Discovery, start to finish
$1M–$250Mthe revenue range we serve

90 seconds: what a Discovery actually feels like

Book a 15-minute call

Pick a time with one of our directors. No cost and no obligation. Just a straight conversation about what is happening in your business and whether a Discovery would be worth your time.

Don't take our word for it. Hear from your peers.

Unedited Google reviews from the business owners we have worked alongside.

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Russell's Cleaning Services, Inc. profile picture
Russell's Cleaning Services, Inc.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As someone new to marketing, my Cogent Team took of me under their wing and helped me every step of the way. Jordan, my account manager was the best! Rick and Jon added depth and understanding to our conversations. Together they created a campaign that has already shown results. I feel lucky to have worked with such professionals.
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Henry Paddock profile picture
Henry Paddock
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordan, Heather, Alejandro, and Rick put together a new clean, modern website for our company, and, just weeks into it being live, we are already seeing it drive new business!
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Denise VanDerKolk profile picture
Denise VanDerKolk
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We are consistently amazed at the caliber of team members who are partnering with us on each step of our business management consulting journey. Top-tier talent!
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Chase Williams profile picture
Chase Williams
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our experience with cogent analytics was great! As a family owned small business we grew at a faster rate than we were expecting, cogent came in, identified our areas of struggle, many of which we were aware of, but could never formulate the proper plan to fix, their staff were great in giving us information to improve systems we already had, as well as give us new systems to use going forward, we are thankful for their help, and look forward to continuing to grow as a company thanks to the help of Laticia, Ed and the rest of the cogent staff.
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Angela Jones profile picture
Angela Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Discovery process was very different than what I expected from start to finish. Here are a few reasons why: 1. Analyst was prepared, polished and well informed. He had a very informative approach with a zest for the facts and how Cogent could help us maximize our business model. 2. We now have a new excitement for what the future holds. We are relieved to know we have a realistic achievable plan and not just a daily grind. 3. Our future work load will now be intentional and executed with a team and not just one or two individuals working long and tireless hours. We now have a defined plan and not just a dream! 4. Stay tuned! I'll make sure I share our progress! Good, bad or indifferent.
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Robert Deshazo profile picture
Robert Deshazo
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When we first engaged Cogent Analytics, we knew we had significant growth opportunities ahead of us, but we lacked the organizational clarity, operational structure, and strategic framework necessary to fully realize our potential. The Cogent team, especially our exceptional project leader, Alex Sansone, guided us through a comprehensive discovery process that fundamentally changed the way we view and operate our business. After moving to the implementation phase of the project under the guidance of our Project Director Randall Sullivan, we were very fortunate to be able to work with Davit Khvartskia whose expertise in the implementation of secure and efficient AI process and tools is revolutionizing the way we do business now and in the future.
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Ryan Borgman profile picture
Ryan Borgman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
So far so good. I learned a lot in the discovery and decided to move forward with the next big step. Wade is a good guy and taught me a lot. The entire staff here is excited and ready for phase 2.
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Carl Beitner profile picture
Carl Beitner
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had the pleasure of working with Zack Al-Mahayni and the Cogent team to restructure our company and optimize my role as General Manager of Elite Pipeline Services. We operate a unique business model, and Zack successfully navigated our complex company dynamics. He successfully improved communication channels across our division while significantly boosting overall efficiencies and productivity. I highly recommend Cogent's business services to any organization looking to scale and or streamline operations.
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Janice Wyant profile picture
Janice Wyant
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was skeptical about this engagement at first. After a few months of working with Cogent I have nothing but great things to say. I have learned tons and with Cogent’s guidance I honestly think our company will flourish. My team: Sarah, Shaffer, Rex, Ryan and Eric

Recognized for growth. Trusted by the industries we serve.

An eight-time Inc. 5000 honoree, and an active member of the associations that represent construction, manufacturing, and transportation.

Inc. 5000 Fastest Growing Companies

Inc. 5000 Fastest Growing Companies

8× winner: 2017, 2018, 2019, 2020, 2023, 2024, 2025, 2026

Triad Business Journal Fast 50

Triad Business Journal Fast 50

7× winner: 2019, 2020, 2022, 2023, 2024, 2025, 2026

Inc. 500

Inc. 500

2017

Inc. Power Partner

Inc. Power Partner

2024, 2025

Better Business Bureau accredited

Better Business Bureau accredited

Associated Builders and Contractors, Inc.

Associated Builders and Contractors, Inc.

The Associated General Contractors of America

The Associated General Contractors of America

National Association of Manufacturers

National Association of Manufacturers

American Trucking Associations

American Trucking Associations

Who the Discovery is built for

We would rather tell you up front that a Discovery would not pay for itself than sell you one anyway.

A strong fit

  • ✓Privately held and owner operated
  • ✓$1M to $250M in annual revenue
  • ✓6 to 250 employees
  • ✓Contractors, general and specialty
  • ✓Manufacturers, from precision parts to food and beverage
  • ✓Wholesale and distribution
  • ✓Transportation and logistics
  • ✓Technology, software, and managed services
  • ✓Architecture and engineering
  • ✓Owners willing to look honestly at what the numbers say

Not a fit yet

  • –Under roughly $1M in revenue with fewer than 6 employees, where a Discovery usually cannot pay for itself yet
  • –Publicly traded companies
  • –Pre-revenue startups and business plans
  • –Anyone wanting a quick opinion instead of a diagnosis
  • –Owners who already know what they want to hear

What the Cogent Discovery is

The Discovery is a structured diagnostic of a privately held business, run over two to five days by senior analysts who work directly with ownership and leadership. It is not a report. It is a set of proprietary exercises that take a business apart in front of the person who built it, and then put a number on each piece.

Owners tell us it is the first time anyone has shown them the whole picture at once. As Austin Koonce, Vice President of Rigid Building Group, put it: “We learned more about our business in 2 days than we had in 20 years.”

The six phases

  • Your Reality. A deep session with ownership on the current state of the business, its history, the problems you can already name, and what you think they are costing. Roughly 1.5 to 2 hours.
  • Your Key Players. Confidential interviews with the leaders and stakeholders who actually run the day-to-day.
  • Your Operations. Process examination, cost analysis, and direct observation of how work moves through the company.
  • Your People. An anonymous company-wide survey on culture, systems, and what gets in the way of doing good work.
  • Your Numbers. Four or more years of financial analysis, used to validate the cost of every problem identified. 
  • Your Roadmap. A findings meeting that presents quantified opportunities, root cause analysis, a prioritized action plan, estimated financial impact, and a leadership team aligned on what it all means.

The Discovery is scoped in advance, so the impact to your operations is minimal. 

What you walk away with

The findings meeting delivers quantified opportunities, root cause analysis, a prioritized action plan, an estimated financial impact for each item, and alignment across your leadership team. You also receive the documentation behind it: the financial review, the problem cost detail, the stakeholder interview themes, and the recommendations. That material is yours regardless of what you decide to do next.

The 15-minute call that comes first

The call you book at the top of this page is short on purpose. One of our directors will ask what is going on in the business, what you have already tried, and what you think the problem is costing you. If a Discovery would not pay for itself in your situation, we will say so on that call. There is no cost and no obligation attached to it.

Why owners run a Discovery

The businesses that come to us rarely have a sales problem. They have a margin that keeps shrinking while revenue grows, an owner who cannot take a week off without the place wobbling, a management team that escalates every decision upward, and books that report what happened last quarter rather than what is happening now. The symptoms are easy to feel and very hard to price. That is the gap a Discovery closes.

Dustin Newberger, president and owner of Murphy Rigging, called his Discovery humbling to sit through and described it as being like a business therapy session, and said a lot of the company’s problems ultimately started with him. Matt Biggs of Overflow Plumbing said the Discovery showed him the severity of both the books and the leadership, and that afterward, “my business has a heartbeat and I can see it.”

Who we work with

Cogent Analytics is a management consulting firm founded in 2014 and headquartered in Greensboro, North Carolina. We serve privately held American businesses in industrial and technical sectors: contracting, including general construction and specialty trades; manufacturing, from precision parts and fabrication to food and beverage; wholesale and distribution across industrial goods, consumer goods, and auto parts; transportation and logistics; technology, software, and managed services; and architecture and engineering. We exist to help owners realize their American dream.

Recognition and accreditation

Cogent Analytics has been named to the Inc. 5000 list of the fastest-growing private companies in America 8 times, recognized as an Inc. Power Partner, and named the #1 Veteran-Owned Business by the Triad Business Journal. We are accredited by the Better Business Bureau and partner with The Associated General Contractors of America, Associated Builders and Contractors, Inc., National Association of Manufacturers, and the American Trucking Associations.

What it costs to keep guessing

Every quarter a broken estimating process runs is another quarter of jobs priced wrong. Every month without real job costing is another month of guessing which work makes money. The problems a Discovery surfaces are almost never new. They have usually been running, and compounding, for years. The 15-minute call is free, and the worst outcome is an honest answer about whether a Discovery is worth your time.