What we have learned from Cogent will improve job descriptions, hiring practices, staff evaluation and coaching, and staff utilization. What we have learned will also help us identify the next generation of leaders for the firm.

John Ward

AIA, LEED AP, Principal, TAP Architecture

I believe we are making great progress to our goal of being a better and more efficient firm. I appreciate your good work.

It is our plan to take what we have learned and evaluate our progress monthly with a detailed drift down in 6 months and 12 months. It will be my goal to improve our WIP to 75% billed in 6 months and 90% billed in 12 months.

We may call upon you to assist in evaluation of our progress over this period.

Again, thank you for your work. What we have learned from Cogent will improve job descriptions, hiring practices, staff evaluation and coaching, and staff utilization. What we have learned will also help us identify the next generation of leaders for the firm.

John Ward
AIA, LEED AP, Principal
TAP Architecture

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