Thank you, Cogent Analytics. Our company has grown significantly over the past three years, and our old processes were no longer working. As an owner who was skilled in the field but lacked experience with administrative systems, spreadsheets, and people management, our business was sputtering.

Dave came in and conducted a three-day discovery. At the end, he presented a detailed report outlining our strengths, weaknesses, and key areas for focus—and he hit the nail on the head. Over the following eight weeks, Doug was on-site to guide and coach us through these necessary changes. Doug worked with our team to implement clear accountability, proper accounting, and a cash management system, along with several tools to streamline daily operations. Now, we can generate reports and assess our business with just a few clicks.

Before Cogent arrived, I felt the full weight of the company on my shoulders and simply couldn’t keep up. Through Doug’s leadership coaching, we learned how to delegate effectively and assign clear responsibilities. He taught us to balance accountability by both recognizing team members when they excel and constructively empowering them when they fall short. Having Doug as an objective, outside voice was invaluable.

Thanks to Cogent, Dave, Doug, and their entire team, our workplace culture has drastically improved and greater trust between the leadership and crews.

It brings tremendous peace of mind knowing I have experienced experts to reach out to for advice, and I look forward to working with them again in the future.

Matt Newcomer
Owner
Champion Well Drilling