My experience working with Travis Williams and the Cogent Analytics team has been outstanding. From start to finish, the level of insight, structure, and guidance provided has made a meaningful impact on Riden Service Co.

Throughout the process, we developed new tools for measuring job accuracy, improved our bidding systems, and implemented effective cash management strategies. I learned how to build and implement clear procedures and KPI’s that create consistency and accountability across the organization.

Travis also helped me better understand how to identify key business goals and develop strategic plans to achieve them. His guidance in presenting information to both field and office team members has strengthened communication and alignment within Riden Service Co. In addition, we’ve built a stronger operational structure that will support continued growth moving forward.

Another valuable aspect of the experience was learning how to run efficient, productive meetings and being introduced to modern tools, including utilizing AI, that can improve workflow and overall efficiency.

I would highly recommend Travis and the Cogent Analytics team to anyone looking to elevate their business operations and performance.

Thank you to Travis and the entire Cogent team for the knowledge, support, and lasting impact you’ve made on myself and Riden Service Co.

Zack Walker
COO
Riden Service Co